Privacy Policy | Biocodify

1. Introduction

Biocodify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bioinformatics platform for genomic data analysis. Please read this policy carefully to understand our practices regarding your data.

2. Information We Collect

We collect several types of information to provide and improve our Service:

Account Information

Email address
Name (if provided)
Account preferences and settings
Billing information (processed securely by our payment provider)

Genomic Data

VCF files and other genomic data you upload
Analysis results and annotations
Variant classifications and interpretations

Usage Information

Log data (IP address, browser type, pages visited)
Device information
Feature usage patterns

3. How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our genomic analysis services
To process and annotate your genomic data with ClinVar, gnomAD, and other databases
To notify you about updates to your variant annotations when new database versions are released
To communicate with you about your account and service updates
To process payments and manage subscriptions
To detect and prevent security threats and abuse
To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

Data is encrypted in transit using TLS/SSL
Genomic data is stored in secure cloud infrastructure
Access to user data is restricted to authorized personnel only
Regular security audits and monitoring

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your data as follows:

Account data: Retained while your account is active and for a reasonable period afterward
Genomic data: Retained until you delete it or close your account
Analysis results: Retained with your genomic data for your reference
Usage logs: Typically retained for 90 days for security and debugging purposes

6. Third-Party Services

Our Service integrates with external databases and services:

ClinVar: For clinical significance annotations
gnomAD: For population frequency data
dbSNP: For variant identifiers
Payment processing: Handled by Paddle
Email services: Transactional emails via Postmark

Your genomic data is processed locally within our Service and is not shared with these annotation databases. We only query these databases using variant coordinates, not your personal information.

7. Your Rights

You have the following rights regarding your data:

Access: Request a copy of the personal data we hold about you
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data and account
Export: Download your genomic data and analysis results
Restriction: Request restriction of processing in certain circumstances
Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us at support@biocodify.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

Maintain your session and authentication
Remember your preferences
Understand how you use our Service
Improve our Service based on usage patterns

You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of our Service.

9. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@biocodify.com.